Dave Snowden’s 7 Principles of Knowledge Management
- Knowledge can only be volunteered, it cannot be conscripted.
- We only know what we know when we need to know it.
- In the context of real need, few people will withhold their knowledge.
- Everything is fragmented.
- Tolerated failure imprints learning better than success.
- The way we know things is not the way we report we know things.
- We always know more than we can say, and we always say more than we can write down.
I think no.3 is a particularly strong message and serves to breakdown the ‘knowledge is power’ belief
No.5 is just so right and no.7 is why what I enjoy most about my job is meeting and talking with people !
A little bit of karmic harmony for your Wednesday morning !