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Presentation: 5 Simple Tools to Unlock Innovation

Sarah Shewell talks about the 5 tools to help ignite innovation and expose unspoken customer needs, tools that come from each phase of the design thinking framework. She shares her experience with these tools used on her engineering teams at companies big and small. She also talks about the methods for connecting with our customer and tap into insights they wish they knew how to express.

By Sarah Shewell

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